User Analyst at ICBC

http://www.icbc.com/inside_icbc/careers/popups/ad7057PU.asp

Your responsibilities will include:

* Conducts analysis of system requirements. Determines the changes or enhancements to be included in future systems releases, develops cost/benefit analysis and makes recommendations.
* Performs and co-ordinates the acceptance of complex batch and on-line insurance computer systems. Plans and co-ordinates departmental testing functions. Analyses test results; documents and investigates discrepancies or irregularities and recommends corrective action. Determines the risk of areas not tested.
* Develops, monitors and maintain plans for projects, including major releases. Determines project requirements and co-ordinates testing activities. Recommends staffing and overtime for projects.
* Provides input to the Broker’s Manual and develops/updates procedure manuals and user guides. Participates in committee meetings to discuss and co-ordinate development and release of related documentation.
* Liaises with system development staff, end users and interfacing departments to co-ordinate testing requirements and schedules, discuss results and handle day-to-day production problems.
* Schedules, assigns and co-ordinates the work of junior positions. Provides guidance and technical assistance to junior staff and project staff.

Your qualifications will include:

* Knowledge of the fundamentals of systems analysis and design to plan, co-ordinate and perform/implement systems testing, identify problems and recommend solutions,
* Knowledge of relational database concepts and structure to monitor systems,
* Knowledge of the principles, practices and techniques of application development to create applications and develop reports,
* Knowledge of the relevant department and corporate policies and procedures as they pertain to insurance processing requirements,
* Knowledge of the relevant department and corporate databases and systems as they pertain to insurance processing requirements, testing and support functions,
* Knowledge of the relevant computer applications and databases to enter, retrieve, analyse and edit data as well as to produce correspondence, reports and other materials,
* Knowledge of the principles of project management to develop, execute and monitor plans for projects.

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